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What to Look for in an Essential Oils Company

Essential oils are everywhere! You can’t log onto Facebook, Pinterest, Twitter or any other social media platform without seeing something about essential oils.

But here’s the thing…

It’s with good reason. Essential oils are fabulous! Just ask anyone who uses them!

But in the beginning, you have to make an important decision – where to buy them.

Is the company safe? Trustworthy? Will you get your money’s worth? All good questions.

We’ve put together a guide of all the important things you should look for in an essential oils company to help you make the most informed decision possible. So take a few minutes, read this guide, choose a company, and just dive in!

Up-To-Date Website

This should be your first step in choosing a company to buy your essential oils from. Their website should be informative and thorough. You should be able to find the information about any oil you are buying, as well as information about how the company does business. Contact information should be easy to find as well as cost and quantities.

Some types of product education should be available on the site, either in the form of blog posts or suggested use listings. Not only is this convenient, but it also shows that the company is vested in the customer’s best interests.

Also look for comments both on the website and on any available social media sites and take note of any recurring complaints.


It could be said that the most important factor in choosing an essential oil company is the purity of its products. The main reason most people use essential oils is to rid their homes of harmful chemicals, not to add more to them.

But what does that mean?

Basically an oil that is 100% pure is an oil that is derived directly from the plants without additives or dilutants. Some companies add solvents during the distillation process, which compromises the purity of the oil. Steam distilling is usually preferred rather than chemical distillation.

If you stick with a company that has a hand in the process, your chances of getting a purer product are much greater.

This information should be readily available somewhere in the company’s website or literature. Its purity standards should be clearly stated.


The packaging for essential oils is not just about marketing gimmicks and fancy labels. To retain their quality, it’s important for oils to be stored in dark glass containers to avoid exposure to light. You will most often find quality oils in amber or cobalt blue glass containers.

The bottles should also have flow regulating openings and should be sealed in a way that you know it hasn’t been tampered with.

Oils that are properly packaged will also have the common name, as well as the scientific name of the plant, instructions for use, company information, caution or safety information and a statement of purity such as “100% Pure Therapeutic Grade Essential Oil.” 

Customer Service

Buying your essential oils from a company with great customer service will become very important to you as you continue to add oils to your collection. If the company offers a wholesale or auto-ship programme, the importance of quality customer care will be vital.

The best way to determine what type of communication a company has with its customers is to first make sure that their contact information is easily available on their website and all available literature and then to browse their social media pages. Do they respond to questions on their Facebook page in a timely manner? Do they offer money-back guarantees in case you’re not satisfied?

If you still have questions or concerns, call their customer service number. You’ll soon get a feel for how they handle potential consumers.

Available Information

A reputable essential oil company will be up front about the quality and manufacturing methods of their oils. They will be forthcoming with results of any testing or reports done on their products and ready to provide you with safety data sheets when necessary.

If a company refuses to answer any questions about any of these points, run the other way!


Should price be a factor in choosing an essential oil company?

It depends.

If you must sacrifice quality for price, then it’s not worth it. But if you can find a company that meets all of your requirements and passes your research criteria, but is still cost-effective, it might be worth it to compare costs.


Of course you want your oils to add a pleasant aroma to your air, but smell can also be a good indicator of the purity of the oil.

One example is Peppermint essential oil. It should have an earthy, clean, slightly sweet smell. If it has an overly sweet smell, it could mean that something has been added to enhance the scent. If you’re not sure, ask questions. A company with integrity will happily answer them and be willing to provide you with information about ingredients and the distilling process.

Wrapping It Up

The information available about essential oils can be overwhelming. You know that you want quality products for you and your family, but it’s not always easy to determine which companies can provide those.

If your research proves to be ineffective or if you’re suffering from information overload, consider joining some Facebook groups devoted to the subject. Just make sure that the groups you are joining are not just there as affiliates for a particular brand or you could be bombarded with biased information and sleazy sales gimmicks.

Stick to groups and blogs that offer honest reviews and don’t seem to promote a particular product in the beginning. It’s fine to join groups dedicated to specific brands as long as you are smart about gathering your information and trust your own results more than a sales pitch.

The point is…find an essential oil company that will fit your needs and be readily available to answer questions and provide information when you need it. You can never be too informed about the quality of products your family is using!


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