All items are shipped/sent out within 24 hours. We use express shipping via DL, UPS and Royal Mail, depending on where you are located. 98% of our items within mainland U.K are received within 2 working days. Shipping outside mainland U.K takes 2-4 working days.
We have a satisfaction guarantee so if for any reason you are not satisfied, please get in touch via firstname.lastname@example.org and we will be glad to help.
We use Paypal and credit/debit cards for payment which afford you a high level of security. We are an established brand and work to get your product to you right away so you can start enjoying it.
Returns and Exchanges
Please always contact us before returning any items. There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 21 working days of receipt of your goods.
You have 31 calendar days to return an item from the date you received it.
Only items that have been purchased directly from us can be returned
Please ensure that the item you are returning is repackaged with all elements in new condition.
We have a satisfaction guarantee and our customers are special to us, every company says that but we really do mean it. Check us on Amazon to see what our customers think of us. All of our products are 5 star rated best sellers across Amazon globally.
Returns Address: Essence of Arcadia 47 Terminus Avenue Bexhill TN39 3LY East Sussex UK