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All items are shipped/sent out within 24 hours. We use express shipping via DL, UPS and Royal Mail, depending on where you are located. 98% of our items within mainland U.K are received within 2 working days. Shipping outside mainland U.K takes 2-4 working days.

We have a satisfaction guarantee so if for any reason you are not satisfied, please get in touch via support@essenceofarcadia.com and we will be glad to help.

We use Paypal and credit/debit cards for payment which afford you a high level of security. We are an established brand and work to get your product to you right away so you can start enjoying it.

Returns and Exchanges

Please always contact us before returning any items. There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 21 working days of receipt of your goods.

Returns Address: Essence of Arcadia 47 Terminus Avenue Bexhill TN39 3LY East Sussex UK

Contact Email : Support@essenceofarcadia.com

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